Last Updated: 31st August 2024
Welcome to javelin.expert, operated by Saaranya Hospitality Pvt. Ltd. (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our revenue management services for hotels.
1. Information We Collect
We collect various types of information, including:
- Personal Identification Information: Name, email address, phone number, and address when you fill out forms on our website, subscribe to our newsletters, or purchase our services.
- Technical Data: IP address, browser type, device information, and other data collected automatically when you access our website.
- Usage Data: Information about how you use our website, products, and services.
- Communication Data: Feedback, survey responses, and other communications with us.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and manage our revenue management services.
- Communication: To respond to inquiries, manage customer support, and send updates or marketing communications.
- Improvement: To analyze data to improve our services, website functionality, and customer experience.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Consent: Where you have given explicit consent for us to process your data.
- Contract Performance: Processing necessary for the performance of a contract with you.
- Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, unless your data protection rights override those interests.
- Legal Obligation: Compliance with legal obligations.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party service providers who assist us in delivering our services (e.g., IT, payment processing, analytics).
- Legal Authorities: Where required by law or to protect our legal rights.
- Business Transfers: In connection with a merger, sale, or acquisition of our business.
We do not sell or rent your personal information to third parties.
5. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Rectification: Request correction of your personal data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing of your personal data.
- Portability: Request transfer of your personal data to another party.
- Objection: Object to the processing of your personal data.
- Withdraw Consent: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at [email protected].
8. Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
9. Cookies
Our website uses cookies to enhance your experience. For more information on how we use cookies, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Saaranya Hospitality Pvt. Ltd.
Address: D-247/32, D Block, Sector- 63, Noida – 201307
Email: [email protected]